Chapter One — 1.1 Background to the Study

Organizations that depend on online learning management systems are under increasing pressure to modernize, and Eye-Tracking Usability Studies has emerged as one of the more promising avenues for doing so, given its demonstrated impact in related domains.

Despite this potential, many existing online learning management systems were not originally designed with eye-tracking usability studies in mind, resulting in persistent gaps in perceived usability that limit their overall effectiveness. This study examines how Eye-Tracking Usability Studies can be applied to help close that gap.

1.2 Statement of the Problem

Current online learning management systems in many organizations struggle with inadequate perceived usability, often relying on manual processes or outdated architectures that were not designed for today's operating environment. Without a structured approach to integrating eye-tracking usability studies, these limitations are likely to persist, exposing organizations to inefficiency, risk, and a poor user experience. This study is motivated by the need to design and evaluate a eye-tracking usability studies-based approach to addressing this problem.

1.3 Objectives of the Study

1. To design and implement a eye-tracking usability studies-based approach to improving perceived usability in online learning management systems.
2. To evaluate the effectiveness of Eye-Tracking Usability Studies in enhancing perceived usability within online learning management systems.
3. To identify the key requirements and constraints relevant to deploying eye-tracking usability studies in this context.
4. To assess user and stakeholder perception of the resulting system.

1.4 Research Questions

1. How can eye-tracking usability studies be applied to improve perceived usability in online learning management systems?
2. How effective is Eye-Tracking Usability Studies at enhancing perceived usability within online learning management systems?
3. What requirements and constraints are relevant to deploying eye-tracking usability studies in this context?
4. How do users and stakeholders perceive the resulting system?

1.5 Significance of the Study

This study is significant to software developers and system architects seeking practical guidance on applying Eye-Tracking Usability Studies within online learning management systems. It is equally relevant to organizations that rely on these systems, offering a reference point for evaluating whether such an investment is justified, and it adds to the growing body of work on eye-tracking usability studies applications in UI/UX design.

1.6 Scope of the Study

As a study of this kind, its scope is confined to designing and evaluating a eye-tracking usability studies-based solution for online learning management systems, focused specifically on perceived usability; broader deployment considerations fall outside this scope.