Chapter One — 1.1 Background to the Study

The rapid evolution of Low-Code/No-Code Development Platforms has transformed the way organizations design, deploy, and manage land registry management systems. As institutions seek to modernize legacy processes, Low-Code/No-Code Development Platforms offers new opportunities to improve service delivery, reduce manual overhead, and respond more effectively to user needs.

Despite this potential, many existing land registry management systems were not originally designed with low-code/no-code development platforms in mind, resulting in persistent gaps in process automation that limit their overall effectiveness. This study examines how Low-Code/No-Code Development Platforms can be applied to help close that gap.

1.2 Statement of the Problem

Current land registry management systems in many organizations struggle with inadequate process automation, often relying on manual processes or outdated architectures that were not designed for today's operating environment. Without a structured approach to integrating low-code/no-code development platforms, these limitations are likely to persist, exposing organizations to inefficiency, risk, and a poor user experience. This study is motivated by the need to design and evaluate a low-code/no-code development platforms-based approach to addressing this problem.

1.3 Objectives of the Study

1. To design and implement a low-code/no-code development platforms-based approach to improving process automation in land registry management systems.
2. To evaluate the effectiveness of Low-Code/No-Code Development Platforms in enhancing process automation within land registry management systems.
3. To identify the key requirements and constraints relevant to deploying low-code/no-code development platforms in this context.
4. To assess user and stakeholder perception of the resulting system.

1.4 Research Questions

1. How can low-code/no-code development platforms be applied to improve process automation in land registry management systems?
2. How effective is Low-Code/No-Code Development Platforms at enhancing process automation within land registry management systems?
3. What requirements and constraints are relevant to deploying low-code/no-code development platforms in this context?
4. How do users and stakeholders perceive the resulting system?

1.5 Significance of the Study

Beyond its immediate technical contribution, this study offers value to organizations evaluating whether to invest in low-code/no-code development platforms for their own land registry management systems, and contributes to the broader literature on applied software technology / IT by documenting a concrete implementation and evaluation case.

1.6 Scope of the Study

As a study of this kind, its scope is confined to designing and evaluating a low-code/no-code development platforms-based solution for land registry management systems, focused specifically on process automation; broader deployment considerations fall outside this scope.