Chapter One — 1.1 Background to the Study

The rapid evolution of Low-Code/No-Code Development Platforms has transformed the way organizations design, deploy, and manage smart home automation systems. As institutions seek to modernize legacy processes, Low-Code/No-Code Development Platforms offers new opportunities to improve service delivery, reduce manual overhead, and respond more effectively to user needs.

In practice, however, adoption of low-code/no-code development platforms within smart home automation systems has been uneven, and its actual impact on user experience is not yet well understood in a rigorous, evaluable way — a gap this study is positioned to address.

1.2 Statement of the Problem

Existing approaches to user experience within smart home automation systems remain largely reactive and fragmented, with little systematic use of low-code/no-code development platforms despite its demonstrated value elsewhere. This study addresses the resulting gap by designing and evaluating a solution built specifically around low-code/no-code development platforms.

1.3 Objectives of the Study

1. To design and implement a low-code/no-code development platforms-based approach to improving user experience in smart home automation systems.
2. To evaluate the effectiveness of Low-Code/No-Code Development Platforms in enhancing user experience within smart home automation systems.
3. To identify the key requirements and constraints relevant to deploying low-code/no-code development platforms in this context.
4. To assess user and stakeholder perception of the resulting system.

1.4 Research Questions

1. How can low-code/no-code development platforms be applied to improve user experience in smart home automation systems?
2. How effective is Low-Code/No-Code Development Platforms at enhancing user experience within smart home automation systems?
3. What requirements and constraints are relevant to deploying low-code/no-code development platforms in this context?
4. How do users and stakeholders perceive the resulting system?

1.5 Significance of the Study

This study is significant to software developers and system architects seeking practical guidance on applying Low-Code/No-Code Development Platforms within smart home automation systems. It is equally relevant to organizations that rely on these systems, offering a reference point for evaluating whether such an investment is justified, and it adds to the growing body of work on low-code/no-code development platforms applications in software technology / IT.

1.6 Scope of the Study

The study is limited to the design, implementation, and evaluation of a low-code/no-code development platforms-based approach to improving user experience within smart home automation systems. Reflecting its clearly defined scope, it does not extend to a full commercial rollout or long-term post-implementation review beyond the study period.