Chapter One — 1.1 Background to the Study

Case Management Practices has increasingly attracted the attention of researchers, regulators, and practitioners concerned with quality of life of the elderly. This growing interest reflects the recognition that case management practices does not operate in isolation, but interacts with a wider set of institutional and market conditions found within Selected Fintech Companies in Nigeria.

Selected Fintech Companies in Nigeria presents a useful setting for examining this relationship precisely because the conditions there — structural, regulatory, and behavioural — differ from those typically assumed in the broader literature, most of which draws on evidence from more developed economies.

1.2 Statement of the Problem

While case management practices is widely discussed in policy and industry circles, empirical evidence on its actual effect on quality of life of the elderly within Selected Fintech Companies in Nigeria remains sparse and, in places, contradictory. This lack of localized, rigorous evidence makes it difficult for decision-makers to know with confidence whether current approaches to case management practices are helping or hindering quality of life of the elderly — a gap this study sets out to close.

1.3 Objectives of the Study

1. To examine the effect of Case Management Practices on quality of life of the elderly in Selected Fintech Companies in Nigeria.
2. To assess the extent to which case management practices influences quality of life of the elderly within the study area.
3. To identify the challenges associated with case management practices in relation to quality of life of the elderly.
4. To recommend strategies for optimizing case management practices in order to improve quality of life of the elderly.

1.4 Research Questions

1. What is the effect of case management practices on quality of life of the elderly in Selected Fintech Companies in Nigeria?
2. To what extent does case management practices influence quality of life of the elderly within the study area?
3. What challenges are associated with case management practices in relation to quality of life of the elderly?
4. What strategies can be adopted to optimize case management practices in order to improve quality of life of the elderly?

1.5 Significance of the Study

Beyond its academic contribution to the field of social work, this study has practical value for management teams within Selected Fintech Companies in Nigeria seeking to understand how case management practices translates into measurable outcomes around quality of life of the elderly. It is equally useful to students and future researchers looking for a localized empirical reference on this relationship.

1.6 Scope of the Study

The study is limited to an examination of Case Management Practices and its relationship with quality of life of the elderly within the context of Selected Fintech Companies in Nigeria. It reflects a MSc-level scope of analysis and relies on data and perspectives available within that scope; generalizing the findings beyond this specific context should therefore be done with appropriate caution.