Chapter One — 1.1 Background to the Study

Over the past decade, the relationship between case management practices and family functioning has become a subject of considerable debate among scholars and industry practitioners alike, particularly within the context of Lagos State where operating conditions differ markedly from more developed markets.

Lagos State presents a useful setting for examining this relationship precisely because the conditions there — structural, regulatory, and behavioural — differ from those typically assumed in the broader literature, most of which draws on evidence from more developed economies.

1.2 Statement of the Problem

While case management practices is widely discussed in policy and industry circles, empirical evidence on its actual effect on family functioning within Lagos State remains sparse and, in places, contradictory. This lack of localized, rigorous evidence makes it difficult for decision-makers to know with confidence whether current approaches to case management practices are helping or hindering family functioning — a gap this study sets out to close.

1.3 Objectives of the Study

1. To examine the effect of Case Management Practices on family functioning in Lagos State.
2. To assess the extent to which case management practices influences family functioning within the study area.
3. To identify the challenges associated with case management practices in relation to family functioning.
4. To recommend strategies for optimizing case management practices in order to improve family functioning.

1.4 Research Questions

1. What is the effect of case management practices on family functioning in Lagos State?
2. To what extent does case management practices influence family functioning within the study area?
3. What challenges are associated with case management practices in relation to family functioning?
4. What strategies can be adopted to optimize case management practices in order to improve family functioning?

1.5 Significance of the Study

This study is significant to a range of stakeholders. For policymakers and regulators, the findings offer evidence to guide the design of frameworks that support healthier outcomes around family functioning. For managers and practitioners within Lagos State, the study provides practical insight into how case management practices can be better managed. Finally, it contributes to the academic literature on social work by extending existing knowledge into a specific empirical context, and offers a reference point for future researchers.

1.6 Scope of the Study

The study is limited to an examination of Case Management Practices and its relationship with family functioning within the context of Lagos State. It reflects a BSc-level scope of analysis and relies on data and perspectives available within that scope; generalizing the findings beyond this specific context should therefore be done with appropriate caution.