Chapter One — 1.1 Background to the Study

Organizations that depend on attendance management systems are under increasing pressure to modernize, and Design Thinking Methodology has emerged as one of the more promising avenues for doing so, given its demonstrated impact in related domains.

In practice, however, adoption of design thinking methodology within attendance management systems has been uneven, and its actual impact on perceived usability is not yet well understood in a rigorous, evaluable way — a gap this study is positioned to address.

1.2 Statement of the Problem

Existing approaches to perceived usability within attendance management systems remain largely reactive and fragmented, with little systematic use of design thinking methodology despite its demonstrated value elsewhere. This study addresses the resulting gap by designing and evaluating a solution built specifically around design thinking methodology.

1.3 Objectives of the Study

1. To design and implement a design thinking methodology-based approach to improving perceived usability in attendance management systems.
2. To evaluate the effectiveness of Design Thinking Methodology in enhancing perceived usability within attendance management systems.
3. To identify the key requirements and constraints relevant to deploying design thinking methodology in this context.
4. To assess user and stakeholder perception of the resulting system.

1.4 Research Questions

1. How can design thinking methodology be applied to improve perceived usability in attendance management systems?
2. How effective is Design Thinking Methodology at enhancing perceived usability within attendance management systems?
3. What requirements and constraints are relevant to deploying design thinking methodology in this context?
4. How do users and stakeholders perceive the resulting system?

1.5 Significance of the Study

This study is significant to software developers and system architects seeking practical guidance on applying Design Thinking Methodology within attendance management systems. It is equally relevant to organizations that rely on these systems, offering a reference point for evaluating whether such an investment is justified, and it adds to the growing body of work on design thinking methodology applications in UI/UX design.

1.6 Scope of the Study

As a PhD-level study, its scope is confined to designing and evaluating a design thinking methodology-based solution for attendance management systems, focused specifically on perceived usability; broader deployment considerations fall outside this scope.