Chapter One — 1.1 Background to the Study

Over the past decade, the relationship between business process modeling notation (BPMN) adoption and organizational change readiness has become a subject of considerable debate among scholars and industry practitioners alike, particularly within the context of Lagos State where operating conditions differ markedly from more developed markets.

Lagos State presents a useful setting for examining this relationship precisely because the conditions there — structural, regulatory, and behavioural — differ from those typically assumed in the broader literature, most of which draws on evidence from more developed economies.

1.2 Statement of the Problem

Despite a growing body of literature on business process modeling notation (BPMN) adoption, there remains limited consensus on the precise nature of its relationship with organizational change readiness, particularly within Lagos State. Many organizations continue to make decisions about business process modeling notation (BPMN) adoption without a clear, evidence-based understanding of how those decisions ultimately affect organizational change readiness. This gap between practice and empirical understanding is the central problem this study seeks to address.

1.3 Objectives of the Study

1. To examine the effect of Business Process Modeling Notation (BPMN) Adoption on organizational change readiness in Lagos State.
2. To assess the extent to which business process modeling notation (BPMN) adoption influences organizational change readiness within the study area.
3. To identify the challenges associated with business process modeling notation (BPMN) adoption in relation to organizational change readiness.
4. To recommend strategies for optimizing business process modeling notation (BPMN) adoption in order to improve organizational change readiness.

1.4 Research Questions

1. What is the effect of business process modeling notation (BPMN) adoption on organizational change readiness in Lagos State?
2. To what extent does business process modeling notation (BPMN) adoption influence organizational change readiness within the study area?
3. What challenges are associated with business process modeling notation (BPMN) adoption in relation to organizational change readiness?
4. What strategies can be adopted to optimize business process modeling notation (BPMN) adoption in order to improve organizational change readiness?

1.5 Significance of the Study

Beyond its academic contribution to the field of business analysis, this study has practical value for management teams within Lagos State seeking to understand how business process modeling notation (BPMN) adoption translates into measurable outcomes around organizational change readiness. It is equally useful to students and future researchers looking for a localized empirical reference on this relationship.

1.6 Scope of the Study

In terms of scope, this BSc study confines itself to Lagos State, focusing specifically on how business process modeling notation (BPMN) adoption relates to organizational change readiness within that setting. Findings are interpreted within these boundaries rather than as universal claims applicable to every organization or market.