Chapter One — 1.1 Background to the Study

In recent years, Business Process Re-engineering has emerged as a critical factor shaping decision-making quality across organizations operating in and around Ogun State. As institutions grapple with the pressures of globalization, regulatory reform, and shifting stakeholder expectations, understanding how business process re-engineering relates to decision-making quality has become an important area of both scholarly and practical concern.

Ogun State presents a useful setting for examining this relationship precisely because the conditions there — structural, regulatory, and behavioural — differ from those typically assumed in the broader literature, most of which draws on evidence from more developed economies.

1.2 Statement of the Problem

Despite a growing body of literature on business process re-engineering, there remains limited consensus on the precise nature of its relationship with decision-making quality, particularly within Ogun State. Many organizations continue to make decisions about business process re-engineering without a clear, evidence-based understanding of how those decisions ultimately affect decision-making quality. This gap between practice and empirical understanding is the central problem this study seeks to address.

1.3 Objectives of the Study

1. To examine the effect of Business Process Re-engineering on decision-making quality in Ogun State.
2. To assess the extent to which business process re-engineering influences decision-making quality within the study area.
3. To identify the challenges associated with business process re-engineering in relation to decision-making quality.
4. To recommend strategies for optimizing business process re-engineering in order to improve decision-making quality.

1.4 Research Questions

1. What is the effect of business process re-engineering on decision-making quality in Ogun State?
2. To what extent does business process re-engineering influence decision-making quality within the study area?
3. What challenges are associated with business process re-engineering in relation to decision-making quality?
4. What strategies can be adopted to optimize business process re-engineering in order to improve decision-making quality?

1.5 Significance of the Study

Beyond its academic contribution to the field of business analysis, this study has practical value for management teams within Ogun State seeking to understand how business process re-engineering translates into measurable outcomes around decision-making quality. It is equally useful to students and future researchers looking for a localized empirical reference on this relationship.

1.6 Scope of the Study

In terms of scope, this PhD study confines itself to Ogun State, focusing specifically on how business process re-engineering relates to decision-making quality within that setting. Findings are interpreted within these boundaries rather than as universal claims applicable to every organization or market.