Chapter One — 1.1 Background to the Study

Organizations that depend on human resource management systems are under increasing pressure to modernize, and Blockchain Technology has emerged as one of the more promising avenues for doing so, given its demonstrated impact in related domains.

Despite this potential, many existing human resource management systems were not originally designed with blockchain technology in mind, resulting in persistent gaps in system scalability that limit their overall effectiveness. This study examines how Blockchain Technology can be applied to help close that gap.

1.2 Statement of the Problem

Existing approaches to system scalability within human resource management systems remain largely reactive and fragmented, with little systematic use of blockchain technology despite its demonstrated value elsewhere. This study addresses the resulting gap by designing and evaluating a solution built specifically around blockchain technology.

1.3 Objectives of the Study

1. To design and implement a blockchain technology-based approach to improving system scalability in human resource management systems.
2. To evaluate the effectiveness of Blockchain Technology in enhancing system scalability within human resource management systems.
3. To identify the key requirements and constraints relevant to deploying blockchain technology in this context.
4. To assess user and stakeholder perception of the resulting system.

1.4 Research Questions

1. How can blockchain technology be applied to improve system scalability in human resource management systems?
2. How effective is Blockchain Technology at enhancing system scalability within human resource management systems?
3. What requirements and constraints are relevant to deploying blockchain technology in this context?
4. How do users and stakeholders perceive the resulting system?

1.5 Significance of the Study

This study is significant to software developers and system architects seeking practical guidance on applying Blockchain Technology within human resource management systems. It is equally relevant to organizations that rely on these systems, offering a reference point for evaluating whether such an investment is justified, and it adds to the growing body of work on blockchain technology applications in software technology / IT.

1.6 Scope of the Study

The study is limited to the design, implementation, and evaluation of a blockchain technology-based approach to improving system scalability within human resource management systems. Reflecting its MSc-level scope, it does not extend to a full commercial rollout or long-term post-implementation review beyond the study period.