Chapter One — 1.1 Background to the Study

The rapid evolution of Low-Code/No-Code Development Platforms has transformed the way organizations design, deploy, and manage online learning management systems. As institutions seek to modernize legacy processes, Low-Code/No-Code Development Platforms offers new opportunities to improve service delivery, reduce manual overhead, and respond more effectively to user needs.

Despite this potential, many existing online learning management systems were not originally designed with low-code/no-code development platforms in mind, resulting in persistent gaps in decision support that limit their overall effectiveness. This study examines how Low-Code/No-Code Development Platforms can be applied to help close that gap.

1.2 Statement of the Problem

Current online learning management systems in many organizations struggle with inadequate decision support, often relying on manual processes or outdated architectures that were not designed for today's operating environment. Without a structured approach to integrating low-code/no-code development platforms, these limitations are likely to persist, exposing organizations to inefficiency, risk, and a poor user experience. This study is motivated by the need to design and evaluate a low-code/no-code development platforms-based approach to addressing this problem.

1.3 Objectives of the Study

1. To design and implement a low-code/no-code development platforms-based approach to improving decision support in online learning management systems.
2. To evaluate the effectiveness of Low-Code/No-Code Development Platforms in enhancing decision support within online learning management systems.
3. To identify the key requirements and constraints relevant to deploying low-code/no-code development platforms in this context.
4. To assess user and stakeholder perception of the resulting system.

1.4 Research Questions

1. How can low-code/no-code development platforms be applied to improve decision support in online learning management systems?
2. How effective is Low-Code/No-Code Development Platforms at enhancing decision support within online learning management systems?
3. What requirements and constraints are relevant to deploying low-code/no-code development platforms in this context?
4. How do users and stakeholders perceive the resulting system?

1.5 Significance of the Study

This study is significant to software developers and system architects seeking practical guidance on applying Low-Code/No-Code Development Platforms within online learning management systems. It is equally relevant to organizations that rely on these systems, offering a reference point for evaluating whether such an investment is justified, and it adds to the growing body of work on low-code/no-code development platforms applications in software technology / IT.

1.6 Scope of the Study

As a BSc-level study, its scope is confined to designing and evaluating a low-code/no-code development platforms-based solution for online learning management systems, focused specifically on decision support; broader deployment considerations fall outside this scope.