Chapter One — 1.1 Background to the Study

In recent years, Agency Banking has emerged as a critical factor shaping financial performance of commercial banks across organizations operating in and around Selected Fintech Companies in Nigeria. As institutions grapple with the pressures of globalization, regulatory reform, and shifting stakeholder expectations, understanding how agency banking relates to financial performance of commercial banks has become an important area of both scholarly and practical concern.

Within the context of Selected Fintech Companies in Nigeria, this relationship carries particular significance. Organizations in this setting operate under a distinct combination of economic, regulatory, and market conditions that may amplify or dampen the effect of agency banking on financial performance of commercial banks, making a context-specific inquiry both timely and necessary.

1.2 Statement of the Problem

Despite a growing body of literature on agency banking, there remains limited consensus on the precise nature of its relationship with financial performance of commercial banks, particularly within Selected Fintech Companies in Nigeria. Many organizations continue to make decisions about agency banking without a clear, evidence-based understanding of how those decisions ultimately affect financial performance of commercial banks. This gap between practice and empirical understanding is the central problem this study seeks to address.

1.3 Objectives of the Study

1. To examine the effect of Agency Banking on financial performance of commercial banks in Selected Fintech Companies in Nigeria.
2. To assess the extent to which agency banking influences financial performance of commercial banks within the study area.
3. To identify the challenges associated with agency banking in relation to financial performance of commercial banks.
4. To recommend strategies for optimizing agency banking in order to improve financial performance of commercial banks.

1.4 Research Questions

1. What is the effect of agency banking on financial performance of commercial banks in Selected Fintech Companies in Nigeria?
2. To what extent does agency banking influence financial performance of commercial banks within the study area?
3. What challenges are associated with agency banking in relation to financial performance of commercial banks?
4. What strategies can be adopted to optimize agency banking in order to improve financial performance of commercial banks?

1.5 Significance of the Study

Beyond its academic contribution to the field of finance / banking, this study has practical value for management teams within Selected Fintech Companies in Nigeria seeking to understand how agency banking translates into measurable outcomes around financial performance of commercial banks. It is equally useful to students and future researchers looking for a localized empirical reference on this relationship.

1.6 Scope of the Study

The study is limited to an examination of Agency Banking and its relationship with financial performance of commercial banks within the context of Selected Fintech Companies in Nigeria. It reflects a MSc-level scope of analysis and relies on data and perspectives available within that scope; generalizing the findings beyond this specific context should therefore be done with appropriate caution.